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FAQ

Through a unique combination of engineering, construction and design disciplines and expertise.

Flooring is complicated, here's our biggest FAQ's...

It goes without saying that flooring is often the biggest part of a budget because it goes everywhere in your space. When you also add on the constantly changing technologies, the most durable product when you last updated your floors may no longer be even close to current industry standards. We always recommend giving us a call or visiting our showroom if your question isn’t listed in our FAQ, because with over 20 years in business, we’ve answered every question you can think of. 

From flooring recommendations based off lifestyle to budget, let Cambridge Floors show you what life is lived on.

The cost of flooring installation varies depending on factors such as the type of flooring, the size of the area, any subfloor preparation required, and specific labour rates depending on the type of material.

The complexity of flooring installation varies based on the type of flooring chosen. While some flooring options can be DIY-friendly with the right tools and skills, others require professional installation to ensure proper alignment, durability, and warranty coverage. It's essential to assess your abilities and consult installation guidelines before deciding. At Cambridge Floors we offer both full installation and supply or just wholesale to ensure every budget is met.

Maintenance and cleaning requirements vary depending on the type of flooring. Generally, it's recommended to sweep or vacuum regularly, clean up spills promptly, use appropriate cleaning products, avoid harsh chemicals, and follow the manufacturer's instructions. For specific guidance, refer to the care and maintenance guidelines for your chosen flooring material.

Choosing the right flooring depends on various factors such as the room's function, your lifestyle, and personal taste. For high-traffic areas, durable options like hardwood, tile, or vinyl are recommended. If you desire a warm and cozy feel, carpets or carpet tiles might be a good fit. Our knowledgeable staff can help guide you through the decision-making process to find the perfect flooring for your space.

Yes, we offer professional installation services for all the flooring options we carry. Our skilled installation team has extensive experience and will ensure that your new flooring is installed properly, with attention to detail and precision.

Yes, we work with reputable manufacturers who offer warranties on their flooring products. The warranty details may vary depending on the type of flooring you choose. Our team will provide you with all the necessary information regarding the warranty coverage for your selected flooring.

Yes, we have samples available for most of the flooring options we offer. You can visit our showroom to see and feel the different materials and designs. Our team will be happy to assist you in selecting the samples that best match your preferences, allowing you to make an informed decision.

In many cases, yes. However, it depends on the condition and type of the existing floor. Some flooring materials can be installed directly over certain surfaces, while others might require additional preparation, such as removing old flooring or adding an underlayment. Our experts can assess your specific situation and recommend the best course of action.

We understand that accidents happen, and flooring can sometimes get damaged. If you need to replace or repair a damaged section of your flooring, we can assist you with that. Our team can assess the extent of the damage and provide you with the best solution, whether it's patching, replacing the affected area, or recommending a suitable repair method.

We take pride in offering high-quality flooring products from trusted manufacturers. Our team is dedicated to providing exceptional customer service, from the initial consultation to the final installation. We strive for excellence in craftsmanship and ensure that every project is completed to our customers' satisfaction. Your flooring needs and preferences are our top priority, and we aim to create beautiful and long-lasting flooring solutions for your space.

Leveling floors is the most important step before installing any surface.  Leveling is to get the floor within industry standards and to the manufacturers recommended tolerance. Anything greater than 3/16” over 10’ span is recommended to have leveling done. A level subfloor – means flat and straight, it will help eliminate any issues or damages that may cause uneven subfloor.